Price Match Promise

How It Works

1. Find a Lower Price: If you find an identical door product advertised at a lower price on another UK-based online retailer's website, let us know.
2. Contact Us: Provide us with the details of the lower-priced product, including the URL of the product page, product code, and any other relevant information.
3. Price Match Review: Our team will review the information and verify the price. If everything checks out, we'll match the price for you!

Terms & Conditions

• The product must be in stock and available for immediate purchase on the competitor's website.
• The product must be new, identical in brand, style, size, and other specifications including any guarantees or warranties offered.
• The competitor's website must be a legitimate and authorised dealer of the product.
• The price match does not apply to clearance, discontinued, sale items, or promotions.
• Our Price Match Promise excludes items sold on marketplaces such as eBay, Facebook Marketplace, Gumtree etc.
• Delivery charges, installation fees, and other additional costs are not included in the price match. Where a retailer offsets a heavily discounted price with a high delivery charge, we reserve the right not to match their price.
• Our Price Match Promise cannot be combined with any other offers or promotions.
• Vivid Doors reserves the right to decline any price match request if it does not meet our criteria or if a competitor has an exclusive deal with a manufacturer, there are issues with stock availability or the manufacturer will not offer us an identical price.

Claim Your Price Match

To claim your price match, simply contact our customer service team with the details of the lower-priced product. Our team will be more than happy to assist you and ensure you get the best deal possible.